Here you will find information, tips and advice in Customer Obsession topics in the form of White Papers from partners and interviews with some of the speakers at the conference.
Read more about the inspirational speaker Joakim Thörn and get a sneak-peak of his presentation
Read more about Emma Hernell's predictions about Amazons arrival.
Conclusions from a study on the Swedish P&C Insurance Industry.
The importance of a well functioning and balance Customer Intelligence process.
Silo culture is preventing companies in the Consumer Goods industry from delivering superior customer service.