Content

Here you will find information, tips and advice in Customer Obsession topics in the form of White Papers from partners and interviews with some of the speakers at the conference. 


Go Customer Obsessed or go home

Read more about the inspirational speaker Joakim Thörn and get a sneak-peak of his presentation

Read more


When Amazon Arrives - threats and possibilities

Read more about Emma Hernell's predictions about Amazons arrival. 

Read more


Growing Customer Loyalty in the Age of Disruption

Conclusions from a study on the Swedish P&C Insurance Industry.

Read more

 

Turning Customer Intelligence into business value

The importance of a well functioning and balance Customer Intelligence process.

Read more


Why a silo culture fails to deliver superior customer service

Silo culture is preventing companies in the Consumer Goods industry from delivering superior customer service.

Read more